Our Story If you're feeling stressed, drinking a hot (or cold) cup of tea may help. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. BetterHelp last advertised a new product in December, 2021. Whether youre dealing with grief, want to improve your coping strategies, or youre just feeling down - BetterHelp makes starting therapy easy. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. If you want to apply for financial aid, youll do so during the sign-up process. BetterHelp is an affordable, convenient option that offers solutions for people who prefer to talk on the phone or via video call. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. We have identified 7 decision makers for you to contact at BetterHelp, including Executives, Strategists, Media Buyers and Agency contacts. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. Last medically reviewed on February 6, 2023. BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok Sign up with BetterHelp and get matched to a therapist in less than 48 hours. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. You only need to enter your first name or nickname at this stage. You can choose your own therapist, but this option isnt obvious without extensive exploration of the BetterHelp website. In general, BetterHelp says its services can work well for people looking to improve their quality of life. Each therapist is also qualified and certified by their states professional board. Our team thoroughly researches and evaluates the recommendations we make on our site. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. If youre interested in trying BetterHelp, you can get started here. That missed session will count as your session for the week. BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. She brings more than a decade of media experience to Forbes Health, with a keen focus on building content strategy, ensuring top content quality and empowering readers to make the best health and wellness decisions for themselves. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. A: No, BetterHelp is not covered by insurance. Your information with your therapist remains strictly confidential, and you can erase all conversations with them anytime you want just by clicking the shred button. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. BetterHelps group sessions tend to contain about a dozen individuals, and the focus of the sessions generally revolves around: If you decide to try BetterHelp, rest assured that your therapist will be a trained and certified specialist. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. Powell was matched with a therapist within a day. MediaRadar tracks new product launches across the 3 million+ brands in our database, and classifies each campaign to a specific product line using our proprietary classification methodology, giving you a deeper understanding of how a brand is allocating its advertising budgets. Brightsides additional resources are more self-ledit has a great informative video lesson series, which I found useful, but it didnt compare to the individualized nature of the BetterHelp portal experience. Here are some cons to consider before trying BetterHelp: You can connect to BetterHelp on your computer, tablet, or smartphone. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. Adjusted EBITDA is estimated within $42-$50 million. (2016). I found my online video sessions with my therapist to be as helpful as my previous experiences with in-person therapy. You may connect with them through text-only messaging in your private chat room. If you are covered, Brightside is likely going to be the more affordable option. First, we provide paid placements to advertisers to present their offers. Online therapy platforms connect you with licensed providers, which can include psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers and licensed professional counselors. We include products we think are useful for our readers. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. Talkspace is a digital therapy platform that hosts thousands of licensed therapists and connects them with clients via the web and mobile app. We include products we think are useful for our readers. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. Learn more about how they compare. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. Take a look at the following services, and the comparison chart at the end to see which online therapy service could work best for you. The California-based company launched in 2013. Talkspace vs. BetterHelp: Which Online Therapy Is Best? If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Both services match you with a therapist after a brief intake survey. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. Youll be asked to fill out a questionnaire to check your eligibility. Healthcare professionals review articles for medical accuracy. Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Online therapy with a trained mental health professional is rarely free, but our picks for free mental health services can make it easier. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Talkspace accepts insurance from a couple of insurance providers. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. However, many BetterHelp counselors also specialize in specific issues, including: BetterHelp is not the right choice if you have thoughts of hurting yourself or others, are a minor or under the care of a legal guardian or are experiencing an urgent crisis or emergency. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. Information provided on Forbes Health is for educational purposes only. No more waiting days, weeks or even months to find a therapist. Have questions about this ad or our catalog? If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. Insurance covers both its therapy and psychiatry services. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. BetterHelp is the convenient way to get professional help from a licensed therapist. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. Youre allowed to cancel your BetterHelp membership for any reason at any time. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. However, its large customer base isnt built on performance alone. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. We follow an advertising policy . Content is reviewed before publication and upon substantial updates. For medications, you'll be charged either your pharmacy copay or, if paying out of pocket, a flat rate of $15 per medication. Spending just a few minutes a day on meditation can have big benefits for your mental health. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). Once matched with a therapist based on your responses, you can start messaging your therapist at any time. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. You can cancel your subscription at any time if you decide that BetterHelp is not working for you. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. BetterHelp does not take insurance, and clients pay out of pocket. Keep in mind, Brightsides choice to mandate video connection for all sessions might be a quality issue rather than a lack of resourcesmany reputable therapists consider live chat or phone sessions to lack the level of connection necessary for a productive therapy session. Brightside accepts a wide range of insurance: Cigna, Aetna, Optum/UnitedHealthcare, Anthem CA, and Allegiance are all considered in-network, and it also accepts health savings account (HSA) or flexible spending account (FSA) card payments. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. I also found BetterHelp customer service to be responsive and helpful. These are called groupinars. If you want to attend a groupinar but arent able to make it to the meeting time, you can get a link to the recording via email. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Your counselor will reply with questions, guidance, homework, or feedback. This means that everything discussed during appointments is strictly confidential unless theres a case of immediate harm to the user or someone else. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. KFF health tracking poll July 2020. This process helps narrow down the options to get a therapist who best meets your needs. Learn 10 tips to make therapy really. Psych Central does not provide medical advice, diagnosis, or treatment. BetterHelp is the world's largest therapy service, facilitating over 5,000,000 video sessions, voice calls, chats, and messages every month. She described her therapist as being qualified, empathetic, thoughtful, and a great listener.. The conversations are saved in the chat room, so youre free to reflect and reread whenever youd like. Forbes Health adheres to strict editorial integrity standards. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. The BetterHelp platform was easy to navigate, and I enjoyed my therapy experience. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. Brightside does not offer the option for audio sessions, but with BetterHelp, audio sessions can be hosted from inside the app or site. As a result, many people experiencing mental health issues turned to online therapy platforms like BetterHelp. The importance of cost to users of each platform was similar: 29% of Brightside found cost to be important, compared to 31% of BetterHelp users. Healthline only shows you brands and products that we stand behind. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. Youll be billed monthly. (2017). Writing down your thoughts is a useful exercise for all kinds of situations, Imrie says. BetterHelp includes an online journal thats yours and yours alone. Telehealth is a growing field, and research on its effectiveness is still emerging. We do not offer individual medical advice, diagnosis or treatment plans. It may not be as effective as a video session, but it is a realistic option. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. 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