We reduced the cost to taxpayers in 2022 and costs are staying the same for 2023. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, ERO Fee (advance isssued via cashier's check or direct deposit), Post-ACK Advance (avail. Fees apply to the ERO only with respect to successful collections. Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Give clients more ways to pay for your services. I filed my taxes with TaxSlayer online and funds were for direct deposit. We'll help you get started or pick up where you left off. This place is insanely shady. Grow your business by offering advance products. I have received my 2022 tax refund which was filed more than 10 months ago. How to login for the first time. If yes, click here to recover your username or click here to recover your password; If no, create a profile from our website. Get attention with high-profile materials like flags, banners and oversized posters. I di NOT like state because they dont take state out of my income. Been preparing taxes professionally for 10+ years. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. Available while supplies last. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. The way to get them to answer is to call the number, put in your info like normal, after it's done telling you your status you wait and I think it's "2" that you have to push (the one that says check the history or whatever ), then after it checks your history it will ask if you want to speak to a representative, just hit the button for that. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. Mines been "funded" since Friday also. Available to new clients. Completed Indemnity Bond forms for TPG with notary. information on the refund process and timeline. Told me then sent it back to the IRS in November and I called the IRS today 01/17/2023 and they still have no sign of it! If they send it back to irs who knows when I will get my money. I am going try to do a law suit class action against them & I need 20 people. They didn't do that. Check with transmitter for availability. 234234. Founded in 1991, Santa Barbara Tax Products Group (TPG) became a Green Dot company in 2014. Please login to your account by completing the form below. Clients are notified the moment they are approved, reducing phone calls from clients asking if they are approved. arival33 at hotmail dot com Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. folks. Tax act, tax slayer, almost every other software company customer have not had this problem. Ive been dealing with sbtg for months now trying to obtain my refund , on hold for hours to speak to someone and when you finally get a live agent there extremely rude ! When calculating the amount of your loan, the amount of your "expected" tax refund may be affected by any refundable tax credits. I'm sorry this is happening. 4 Customer must obtain a Refund Transfer (separate fees apply). A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement, Our fee is withheld from your client's refund amount so there's no cost to you, Once we receive your client's refund your tax preparation fees are deposited directly into your bank account. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. TPG is facilitating collections that are being made directly through EROs. Web New Jersey State Tax Refund Status Information. Our mission is to provide taxpayers with best-in-class products and to help tax professionals grow their business while at all times holding ourselves accountable to the highest standards. Press question mark to learn the rest of the keyboard shortcuts. As a Green Dot Company, Santa Barbara Tax Products Group makes paying for tax preparation easier and provides fast access to your tax refund via convenient payment methods. Lock in the best software renewal costs without paying out of pocket.10, Get up to $40,000 in cash flow to help with season startup expenses. Usually pay up front but didn't want to go over my weekly budget as I'm really pinching pennies these days hoping the housing market crashes soon. A check cashing fee will be charged to anyone cashing a check who does not have a Wells Fargo deposit account in accordance with Wells Fargo's standard fees for check cashing. Table of contents: Next step is getting a lawyer cause this is ridiculous. Fixed the issue. If enrolled through a service bureau, please check with bureau associate for details on incentive payment. FTC filed a case against Turbo Tax just recently. I will seek legal action. Im over it. Checking the status of your 2022 tax refund isn't any different on the TPG website. In-season Fast Cash Advance available first day of filing. I filed on the IRS website with free tax. Offer cash before they can access their refund.4,5 There's no ERO fee* when clients receive their refund and post-ACK advance loan on a GO2bank Visa Debit Card.6. Usually pay up front but didnt want to go over my weekly budget as Im really pinching pennies these days hoping the housing market crashes soon. I learned that SBTPG is the parent company of Greendot I believe. New comments cannot be posted and votes cannot be cast. First and last time I ever have the fees taken out. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. The IRS should be doing something about this . Desired outcome: You can follow the instructions in this link here to contact SBTPG. Lock in the best software renewal costs without paying out of pocket. Select State Skip quiz Retake Quiz. Tax professionals may issue checks from their office once IRS or state funding is received. Thought by midnight it would update. Download TPG's digital brochure for more details on these products and services:. Note: If you received this email but you didn't use Pay With My Refund (or TurboTax for that matter), somebody might be trying to use your info to file a fraudulent return. We are aware that this is a difficult situation for you. My company name is The Whiz Kidd Fs contact [protected]! Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. I have called TurboTax to try and get additional information, but they have done nothing to help. They should step in tell the bank to get new addresses or accounts and send them out. Tpg has had my money for several days and has not released it! I'm notating the other entities you complained to and will be reaching out to them as well. Mandatory Fees and Enrollment Fees are refundable when dropped within the stated "drop deadlines". MBA, Enrolled Agent. However, we are don't have access to your refund situation. 6 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. the tpg bank now has the money. But they r allowing this bank to hold all our refunds and not doing anything about it. Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. Questions about prior year tax filings? I just got screamed at by a lunatic that is apparently a representative of theirs. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. However, the IRS has not begun to process returns as of yet. Is this some kind of scam?I don't need a "middle man" handling my refund, holding part of the funds and having access to my bank account info. I have not been told about the form and getting it notarized when I finally get ahold of someone again I will ask about that. This will be year 3 that I havent gotten my taxes back for 2020. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. Desired outcome: The funds normally arrive in your bank account the next business day (weekends, Federal Holidays excluded). How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. At first, I was told to contact Greendot Bank (which I've never even heard of, and to no avail, they would NOT assist me because I didn't have an "account number" to give them, DUH). You can sign back into your SOLVED by TurboTax 586 Updated 7 days ago. At least 125 people are dead after chaos and violence erupted during an Indonesian league soccer match into the early hours of Sunday, according to Indonesia's National Police Chief in what is one . Why are these people considered a legal business? No point in trying to contact them either. Ughbeen checking all day. 4 Customer must obtain a Refund Transfer (separate fees apply). The IRS Has instructed TPG to not release the refund till 2/9. 3 Online payments provided by AffiniPay, LLC, which is not an affiliate of Santa Barbara Tax Products Group. All fees above include bank fees, technology/transmitter fee and service bureau fees. Tax preparation will take place from February - April, 2023. Refund Transfer. I worked with TurboTax, but now theydo nothing to help!! Find the lowest cost in refund transfer. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. TPG is holding to accrue interest. Show Password. Please contact the Administrator John@JohnRDundon.com for immediate professional advice? Web Up to 10 cash back Find out how to check the status of your tax refund in your state. Today at 6:44 PM. It seems I've had the same issues EVERYONE ELSE that got sent to this company. Where can I find forms? Gain more clients when you offer a lower cost bank fee that helps them maximize their tax refund. I wonder if a class action is applicable in this case?? Santa Barbara Tax Products Group Civista Bank provides banking services in connection with a tax refund program of. Press J to jump to the feed. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond. #1. Something need s to be done and this bank needs to answer phone calls. Just one more day folks! Santa Barbara offers your clients an opportunity to receive their Federal and State tax refund proceeds in 7-15 days or less. All of my money deposited into my account immediately plus the $10 fee. Tax returns may be filed electronically without applying for this loan. For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/, Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-InformationOn this page you can also scroll down and click on Submit a request. Someone needs to do something to help us get our refunds now. 3 TPG is not sponsored or endorsed by or otherwise affiliated with Wells Fargo Bank, N.A.. Checks may be cashed at Wells Fargo Bank branch locations. Worry-free payment. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. Premier investment & rental property taxes, An incorrectly entered bank account number in your direct deposit information, Using a bank account that belongs to another person. Product Descriptions. I called today just to be on hold for an hr. I will not stop until I receive a response from one of these companies and my refund check is either direct deposited or a check is issued and sent to my address. Just hit "1" and make them call you back. Why do I login and see a blank dashboard? The Bureau of Fiscal Service may need to review your claim before they can re-issue your IRS refund check, which can take up to 6 weeks to complete. Desired outcome: Here are some other reasons you may have received this email: You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. Offer and terms subject to change at any time without prior notice. They are using the fact that we owe them money for filing our taxes as an excuse to withhold it as long as they can. It's 1-24-23 and I still don't have it. Clicking that email link will take you to the Setup my account page and your email address will be pre-filled on the page. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Try Refund Advances. The amount of the loan and applicable interest will be deducted from tax refunds and reduce the amount that is paid directly to the taxpayer from the refund. Offer clients a larger refund advance at tax time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was supplied nothing more than the same automated phone number that says no such SS number exists. i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. Get a jump on competitors with pre-built promotional email and text message templates. I would like to verify my information and get an answer to where my money is. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Judging from the number of complaints, I am led to conclude the latter. Up to $7,000 available Jan. 2 thru Mar. Contact us so one of our agents can assist you. you will need. Shipped straight to your door. Process 40+ RTs and get a free premium marketing kit. I have called both parties several times to receive no help. I NEED HELP. Partner with tax debt resolution specialists to provide above and beyond protection to your clients without investing time and resources to offer these services internally.9, Get a no cost loan and purchase your tax preparation software today. Fixed the issue. 1Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. THEY OWE ME $5.531.80! 4 Pre-ACK Fast Cash Advance available Jan. 2. This card may be used everywhere Visa debit cards are accepted. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (aSanta Barbara bank) who handles TurboTax tax refunds. Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. Funniest thing is they say they send the funds as soon as they get notification that the money is coming. Access dozens of videos and free digital ads you can use for social media, your website, email, and more. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. I've tried to be very nice to the customer service reps that I've actually gotten to speak with-- it's not their fault. Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. Get attention with high-profile materials including vinyl banners. Course drops eligible for a refund will show as a credit on your student account. Apparently, when you e-file this year with Turbo Tax, your refund goes through the Santa Barbara Tax Products Group. 2022 D & H Tax Service Inc. All Rights Reserved. The office is open Monday - Friday from 9 AM to Noon and 1 PM to 4 PM. 2 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. If the SSN is correct, the preparer will need contact Santa Barbara TPG at 800.779.7228. Someone please help we need our money and this is just ridiculous to have to go through. I filed my taxes in February 2022. They need to issue my check, simple as that, but they just lie and give you the runaround. Click on your tax program below to learn how to enroll in Pay-by-Refund and check your enrollment status. Offer and terms subject to change at any time without prior notice. A whole month and issue is not fixed. Please select this button to close the Refund Status Help window. TPG is facilitating collections that are being made directly through EROs. This is not true. 1.800.779.7228. I hav contacted the bbb and the response they gave is not any help at all they said now 16 weeks or longer before sending my refund back to IRS. 3 Based on cost for post-acknowledgment refund advance. THAT'S $600, 000.00 IT WILL GENERATE FOR THEM $600, 000.00 FREE MONEY SIMPLY BY HODLING OTHER PEOPLES MONEY, IT'S CRUEL BUT IT DOESN'T GET ANY BETTER THAN THAT! Still waiting since June 2020 for substantial refund. After you've learned about median download and upload speeds from Surabaya over the last year, visit the list below to see mobile and fixed broadband . my refund to Civista Bank on /24/2022 in the amount of $551.79 . Must be enrolled in Standard Refund Transfer program to qualify; all discount programs offered through TPG are excluded from this program. Once the IRS or State deposits a Taxpayer's refund, all associated fees are deducted from the refund amount and your tax preparation fees are direct deposited into your bank account on file with TPG. Additionally, you may be asked with prior year filings, just like the IRS refund checker. Desired outcome: They won't help even if they do respond. The way he yelled at me seemed very.. unsettling. It's so crazy! 3 Check with your tax professional or software provider for availability. Enrollment is now available for Santa Barbara TPG and Refund Advantage. See disclaimers below for state restrictions. Arieldeseree95@gmail.com. It usually within 21 days of Fastest refund possible: Fastest tax refund with e-file and direct deposit; tax refund time frames will vary. The call won't go beyond that, so there is zero way of making contact. Terms and conditions are subject to change without notice. This will surely increase the credibility of your complaint. Step by Step Enrollment Process. Available to new and existing TPG clients starting in November.11, Get an advance on your tax preparation fees so you get paid in days, not weeks. Where's My Refund? He got his and I didn't get mine, we filed separately. Call me to let me know its done its been a whole month! My federal refund was released to sbtpg on 2-24-22. What a scam. Call me to let me know its done its been a whole month! 2) Once you have selected a software provider, let them know that you are using TPG for the coming tax season. 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Loans are offered in amounts from $500-$7,000 and are offered both pre-IRS acknowledgment of the tax return and post-IRS acknowledgment of the tax return. Available with preparation of 2022 federal tax return through Feb. 28, 2023. Tax refund and e-filing are required in order to receive Refund Transfer. Must be enrolled in the standard Refund Transfer program to qualify for standard pricing; all discount programs offered through TPG are subject to other pricing. I want to file a class action lawsuit, need at least 20 people. This product is not a loan. My refund was issued to this "bank" on February 2nd. I call TPG and was told mine can come anytime today or tomorrow. Direct deposits are still trickling in, but they need to make it rain up in here!! Login instructions - creating your TPG account. account to see the refund amount. Whether accepting credit or debit payments online or in your office, offer payment options that work for your clients. The VITA program is a free tax preparation service for local Santa Barbara County residents who make $67,000 or less a year. Select option 1: Card was lost or stolen. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Establish a web presence with a landing page to attract clients and promote the products and services you offer. - Intuit. 17. The forwarded my tax return to Civista bank. Fees for other optional products or product features may apply and will be disclosed at the time of application. But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. . March 3, 2022 4:14 PM. Create an account to follow your favorite communities and start taking part in conversations. I worked for the I.R.S. These products allow non-banked taxpayers to take advantage of IRS direct deposit and not wait for the IRS to issue a check, getting them their refund faster. You can follow the instructions in this linkhereto contact SBTPG. 6 Available to tax professionals enrolled in our standard Refund Transfer program. Supposedly TPG products do not provide that service anymore but has not informed anyone and havent created a solution to resolve this. You can track your refund with Volunteers will see between 20-25 clients a . I started the investigation in late February of this year so it hasnt been too long. . In order to track your refund, To log in, the taxpayer will need to enter the primary taxpayer's SSN and the expected . My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Your Clients Will LoveRefund Advances. Funds are disbursed immediately upon IRS or state funding, reaching your bank account in 1-2 business days. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. What happens if my direct deposit is returned? I would like for them to send my Funds and All of it. Santa Barbara Rejects 1972 and 1652. Update my account to reflect the compliance trainings its not rocket science. Here are some other reasons you may have received this email: An incorrectly entered bank account number in your direct deposit information Learn more. This comment was posted by a verified customer. 1) You must select a software provider that is fully integrated with TPG. They already had that issue with late stimulus payments last year. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. The current fee is $10 per check. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you.6, Get attention with high-profile materials like flags, banners and oversized posters.6, Personalized postcards addressed to your return clients help you retain more clients.7. This compensation may affect what and how we communicate Republic Bank or Santa Barbara Tax Products Group offers to you. Your client's tax preparation fees are deducted from the refund proceeds so that your client does not have to pay out-of-pocket. What's the status of my refund? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This is absolutely ridiculous. Lol. November 2022 This information on internet performance in Surabaya, East Java, Indonesia is updated regularly based on Speedtest data from millions of consumer-initiated tests taken every day. Our EPS program is a cheaper program for your clients. 1 procurement portal, Bidassist.com. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Over 70% approval rates. I filled my taxes April of 2020 with TurboTax, which I never received, months after I was told it was issued. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Terms and conditions are subject to change without notice. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. 1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Share your calendar so new and existing clients can book an appointment from your website, Facebook page, email or Google. Completed Indemnity Bond forms for TPG with notary. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Tpg shows a check supposed to have been issued but I have since moved and did a forwarding of mail but still nothing. they are withholding it. Im just gunna try to be patient (and that is not a strong suit of mine ) because well i don't have any other choice. $39.95 incentive paid by 6/30/23 for taxpayers with Fast Cash Advance and IRS-funded Refund Transfer deposited to a GO2bank Visa Debit Card. Terms and conditions are subject to change without notice. They are all liars, they will hold your money and lie on the irs! and any check info on dates cuz theres tracking to it. it said it was returned to the originator which would be TPG. The net proceeds are then disbursed by direct deposit, cashier's check, or . I was told in June it was being sent back to the IRS. Collect fees all year long for professional services you offer.3, Compete with large tax offices and attract or retain more clients with a tax time advance. In your situation, the refund would have been handled by the third party bank, Santa Barbara Tax Products Group. You can choose to enroll for Pay-by-Refund at your convenience either through your My Account login or within your software (ProSeries, Lacerte, or ProConnect). Incentive paid as long as IRS tax refund is deposited to the GO2bank Visa Debit Card. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company).
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