Great communication and good customer service. Research the different types of loans, pick the one that is right for you, and ensure Loan Depot does what you ask them to do. Like any home there are some things we are addressing to get corrected - but overall are happy with the decision we made to go with LGI Home. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. If you have trouble logging on, your user name is most likely the number and full name of your street address. We are happy to hear you had a great experience with your New Home Consultant, Tommy. You could see the quarter beading on the landing in the stairwell. Dundee, FL 33838 Thank you. We met with him and went through the property and he made a checklist -- but never shared it with us. Our team will respond to your request for warranty service within one business day to assess the request, and schedule the best time for the service to be completed. They made promises that seemed to me, outlandish. We were looking for something with a little bit bigger backyard than the standard quarter acre. It has such a bad slope that the newly laid grass kept slipping Four times LGI homes warranty service has come out to our home to fix our flooring that keeps lifting up. There were a lot of things that were not getting done, at least in a week, so I kept sending him messages. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean. Thank you. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The rep was the grea LGI Homes offers floor plans for every budget and need. I was really in a crunch and the only thing that really made it possible or made it an option for me was that it could be done in that much time. Verification can help ensure real people write reviews about real companies. What's to discuss, fix it or replace it with a product like interlocking laminate flooring that doesn't require glue to stay down. Now, for the good part, which actually made me actually stick to the plan of getting a house here. Thank you. All Rights Reserved. I was depressed. I wanted to take back my ernest money and they wont give it back. Nothing was done in my client's home. I like the neighborhood and the house. Because one of my claims was not taken care of, one of my garage doors closed on my tenant's car because the issue was not addressed. I wanted it where if you turn from the main street, you got to do a couple of turns to get to the street. It felt like maybe he didn't want me here because I'm not American. We purchased the home in January 2020 in the Crowley, TX area. My home is in Lake Alfred Community. ConsumerAffairs is not a government agency. Desired outcome: They want to have a meeting with me & the wife to discuss it. LGI Homes builds homes for ownership only. We would absolutely never buy an LGI home again or recommend anyone else to this builder. Thank you. No one has reached out or assisted with trying to resolve this issue. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They gave us a packet of information and said if we decided to own a house, we could talk to somebody else if we had a plan that we were looking for in mind. LGI Homes is a new home builder that builds homes and communities in more than 20 states across the country. The whole team made it stress free and answered all of our questions. Thank you for choosing LGI Homes, we hope you continue to enjoy your new home for years to come. We moved in this week and so far so good. It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. The stucco is starting to crack. Thank you. Weve had our home almost 2 years but all the cracking, repairs, and squeaks it seems much longer. We are happy to hear you had your items and concerns resolved. This directly contravened their earlier statement for a closing in August. It creates luxury homes in vibrant communities in states all across the U.S. For more information about reviews on ConsumerAffairs.com please visit our It got warm yesterday but they got somebody out and they had it fixed by the end of the day. Everybody that's come to visit me so far loves the house. I need a financial assistance and repairs to my garage door. No. So, the building manager was not aware of it. Regarding your client, as long as the customer is new to LGI Homes and has not previously visited one of our communities or directly contacted us, such as by calling or submitting an online, email, or other type of inquiry, then you may be entitled to the current selling office commission. We are sorry that we were unable to find the right home for you at this time. To submit warranty requests, please CLICK HERE. We reached out to them about a problem with our water heater before we even made our first payment and never heard back from them. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. * Fields marked with an asterisk below are required. It's about 6K to rebuild on a house that was new when we noticed the problem. Email: [protected]@yahoo.com Thank you, you have successfully subscribed to our newsletter! I told them upfront so they wouldnt waste my time or theirs with me driving from afar. Why do yall waste people time??? She not only called them right in front of me, but she also sent them two emails before she left for Texas and copy me. We went ahead and signed the papers. Find an issue? Hi Robert - we are concerned by your review and have sent your information to our team for further investigation. "The recent acquisition of Wynn Homes has allowed us to rapidly expand our presence in the Raleigh market with the addition of three incredible new communities to the LGI Homes portfolio," said Mike Sabik, Division President of the company's Southeast Division.. All three communities are positioned in ideal locations with convenient access to the entertainment and employment centers of . Hi Mildred, thank you for choosing LGI Homes for your first home purchase! Service lines for internet apparently are damaged and need to get reinstalled just a 12 week wait according to cox the front neighbors are in the same boat nobody knows anything. Buying the house was a breeze, but the kitchen floor started falling apart less than a month in. But on the flip side, the LGI finance side was very good. Congratulations on your new home and thank you for choosing LGI Homes. We appreciate your patience and we thank you for choosing LGI Homes. FAQ. He told me that he had to go by what was in the contract. While our homes are built to the highest quality standards, we recognize that occasionally repairs are needed within the warranty period. On July 1, LGI Homes agreed then to move their closing date to the first week of August (all this via email). Her knowledge, passion and understanding of everything was awesome. Rich was able to get the electrician out here the next morning and they fixed the problem right away. Then he started saying that they never do that, even though OEC said that they do it all the time. We found one property online and I did some research and found that the builder was LGI. Now there is mold in that area. But if you're gonna pay somebody to come in and texture the walls, make sure they're doing a good job. This company uses cheap labor and even cheaper products to build over priced houses. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Hi, we are sorry to hear you have an issue getting in touch with our team. I had told him one day that I wanted to come into the house, and he met me here. Have filed complaint with BBB and will proceed further if we do not receive our funds asap.. RED FLAGS regarding LGI. The texture in the wall looks so bad in so many places. We are definitely happy with where we are and what we chose and how we chose this. When purchasing an Extended Warranty, we will collect the following personal information: Your name, address, telephone number, email address and information about the HVAC equipment under the Warranty, including its manufacturer, model number and serial number. I need to file a warranty claim for a leaking roof that is only 3 years old. Be the first one to find this review helpful. Save your time and buy a better quality home because LGI is not it! Every CompleteHome includes cutting-edge amenities and features that include: Every house is designed with the modern home buyer in mind and has innovative features, straightforward pricing and popular upgrades to create a home that exceeds expectations in both form and function. Hey, this is not done. One of the ceilings didn't have a panel, so I told him, Hey, panels not there." It's like it was just quickly put in just to suffice us. The tiles started cracking in the dining room and kitchen. Tell me that we are going to close October 27 or around there. He said, Yes, we'll definitely close on October 7, if not, maybe a week. That's November 10. Congratulations on your new home, we hope you enjoy it for years to come. If you are buying in California, you get solar included! BC721730. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. LGI Homes review: Warranty service not render. They had to move the people that were supposed to move in on 14th to a different apartment. And he made me understand that I was, and so I was doing it. The neighborhood is very safe, quiet and clean. It was pretty annoying. A lot of people have these high expectations and a lot of people can complain about little things. Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. He did not call in the morning. It's like LGI got 95% done and then tripped the finish line. And I had to pay extra to my apartment people. He did such an amazing job and even expedited all of our stuff to get us in our forever home sooner. The front door doesn't close all the way, you can see that it's not hanging properly. Best case, it could have worked out, however unfortunately, my sale condo had some last minute hiccups and it didn't close until August 6th, one week late. Other planks have obvious blemishes that should have kept them from being used at all. Every now and then, I message him, Hey, Thomas. We drove by, saw LGI, and we swung in there and talked to somebody one day. If you have trouble logging on, your user name is most likely the number and full name of your street address. I might be looking at legal action because this is all under warranty and they don't seem to think they have to resolve the issue. Download Google Chrome Here. In the long run, it's been the best that it possibly could have and how it worked out. Its a brand-new home so you cant get too mad about it. Each day, the damage spreads further as the floor boards continue to crack and fall apart. Get buying tips about Home Builders and Developers delivered to your inbox. [protected] LGI homes are deceiving, they let you bring everything, pull your credit, said congratulations. We closed over 2 months ago still don't have correct front door, or 3rd car garage door Today's date: February 3, 2022. Square footages are approximate and may vary in construction. I saw LGI Homes in one of the communities that was already built in Charlotte. THE WOODLANDS, Texas, Feb. 27, 2023 (GLOBE NEWSWIRE) -- LGI Homes, Inc. (NASDAQ: LGIH), in collaboration with its long-time charitable partner Ha Tuesday, 28 February 2023 04:17 GMT 8770. MHBR No. It's my boys bedroom. Somebody knew it wasn't working and let me move into the house with it not working. 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