Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. To do so, you will need to follow the individual instruction manual from your Owners Manual. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. Quick Ship. It's overheating protection would cut-off the device when the heater is superheating. The cookies is used to store the user consent for the cookies in the category "Necessary". All Right Reserved by FIREPLACEHUBS. Find the user manual you need for your home appliance products and more at ManualsOnline. Check Out: The Top 10 Electric Fireplace Remotes! I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. Item Qualifies for Furniture Buy More, Save More Promotion. This is a fairly easy fix, if you're the DIY type. How will your fireplace heat if it doesnt light up? Then, remove the blockage from the air inlets and outlets. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black TURBRO in-Flames 28 Inch in-Wall Recessed Electric Fireplace Insert - Realistic Wood Log, 3D Adjustable Flame Effects, Infrared Quartz, Thermostat, and Timer - INF28-3D Plug it in directly into the wall socket. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Can you help? Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. Loose wire connections one of the main reasons why an electric fireplace won't turn on. First off, check the plug connection. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Learn how to replace burnt light bulbs in your fireplace here. The heater will help to warm up a cool room but wont replace a primary heat source. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. Check the Lightbulb The firebox features stunning and life-like 3D flame effects that shine from within and behind the log set for the illusion of a real burning fire. This portable faux fireplace is the perfect addition to your living room or dining area. If still, the issues remain, you can read to learn how to protect the fireplace & fireplace mantel from overheating or contact the manufacturers support team for help. Try not to use an extension cable or surge protector. The detailed instruction will help you to install it. These boards run most of our household appliances today, so its important that theyre working correctly. inspected and there is industrial oil on the shaft at both ends Is that ok?) One problem involves a smell. Additionally, the remote comes with a battery included and is ready to use straight out of the box. Besides, use of superior tempered glass panel with black sheet metal enclosure makes it a safe heating device for your house. Try resetting the fireplace and see if it gets fixed or not. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Changed out the whole upper panel. If not, then contact the support center. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. The unit is dead. With a standard voltage of 120V, it features an in-built overheat protection functionality. Avoid using any kind of cleaning products to clean its inside. $799.99. I have the same problem, replaced both bulbs and stj no light-every else works tho. 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For a better understanding, you can watch the video. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. If it doesnt work, take help from Twin Star customer support. 21.56 pound. Then, contact the electric fireplace manufacturer for a resolution. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. Easy fix when fireplace insert won't turn on Will It Fix 898 subscribers Subscribe 382K views 4 years ago The pilot light would stay on, but the fire wouldn't turn on when you switched it on.. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. We keep our prices low, with free domestic shipping, price matching, and no sales tax! The logs still glow, but we no longer have a flame effect. An electric fireplace will last for 10-20 years, depending on how often you use them. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. 23-19/32 inch. Model is MFB28-2 if that matters. Ft. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Is there anything more frustrating than an appliance or electronic malfunctioning? This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Could that be the problem? If you get them loose, tighten them. Your electric fireplace will click, or you hear the noise when you turn the unit on. 21 Cool Spectrafire Electric Fireplace. Thanks. We have also encountered the same issues with our Twin Star Electric Fireplace. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Its supposed to have five different levels but only blows on low. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. This may just require a simple reset of the electric fireplace. After 5 minutes, power everything back on and try again. Why? Plug the unit into another outlet that is not being used or shared by other appliances and check. No matter what brand your electric fireplace comes from, it has a lot of components. Whats New in Electric Fireplace Technology? Make sure you check that the batteries are still good. The fuse on the circuit board is good. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . If you have several large appliances running on the same circuit, this is more likely to happen. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. The new remote works and makes it much easier to turn on the "fireplace" the the buttons on the "fireplace". I unplugged it and called customer service. Hi WarrenHere you contact an professional electrician. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. The fuse box or the breaker may get tripped. The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). An electric fireplace can fill that need. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The Spectrafire electric fireplace comes with a remote control that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Before moving on to number 2, replace the batteries with new ones. This cookie is set by GDPR Cookie Consent plugin. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Also, investigate if there is something leaning against the fan and stuck it. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Any ideas where I can get a replacement part? I unplugged it for about 10 minutes and tried again to no avail. Best Insert: PuraFlame Western. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. Is there a fuse in the housing? Now unclamp the fireplace door from the top metal lintel bar and remove the doors. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. It keeps running & running like its gonna overheat & spark a fire. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. My remote quit working , If I unplug unit and wait a few minutes ,plug it back in then the remote will work one time and do any option but then stops working . The wiring, switches, or heating sensors are failing on your unit. Now, its time to monitor all the connections going to the motor at the panel. Hopefully, your problem will be solved. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Each electric fireplace gets power by electricity. It does not store any personal data. Well, if resetting doesnt work, you should inspect the control panel. Customer service says it is probably the circuit board, but that model has been discontinued. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Where is the fuse box for model number 3211200GRA? Is the heater too small or just not functioning. I got a new remote ,does the same. Can this be fixed? Is there an internal circuit breaker or reset I can try? Here the panel may be faulty. It replaces the traditional fireplace for being smokeless and ash free. You should also reset your circuit breaker. $749.99. COPYRIGHT 2023. Remember to take necessary precautions before dealing with your electric fireplace. Try plugging into another dedicated circuit to test it. Hope you will get the solution. Appliance manuals and free pdf instructions. 18 in stock. Twin Star Electric Fireplace Troubleshooting, 10. One day, we went to turn it onand the switch wouldnt work. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. Learn more, Facebook II Twitter II Pinterest II Linkedin. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. Shaft turns freely, no excessive play in the rod shaft. Ive unplugged it to reset but that didnt work. Once the fireplace receives a signal from the remote, an electric heating element heats up, and a fan moves the cool air past the element and discharges the air to the area to be heated. Showing the E3 error code means your heater is not working. Remember, heaters pull more electricity than small appliances. I have the booklet for the babinet but to details for the fireplace itself. An electric fireplace requires a dedicated electrical circuit. So youve done all that, and the fireplace still wont turn on? Call a professional technician for help. Free shipping for many products! My 28EF022GRA will not switch on with either the power button or remote. Also, check the light plug whether it is tight or loose. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. The Sideline pulls a max of 12 amps. He will check and give you the solution as it relates to electricity. Voltage Rating. Do not hesitate. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Set the power at ON position. Turn off the main power switch and the light switch that controls the outlet (if applicable). Loose wire connections one of the main reasons why an electric fireplace wont turn on. Its not loose. It comes with upper front vents; more effective in warming up your room. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. If the fuse box or break gets damaged, replace it. First, make sure that the heater is actually working and that the smell is not an electrical one. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 Flame but no heat? Hi! WHAT YOU NEED TO KNOW: 1. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. What might couse that? However, it will depend on the manufacturer. I looked over, plenty of heat, no fire effect. This is a fairly easy fix, if youre the DIY type. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . Thanks. Also, make sure your fireplace gets the proper voltage to spin the fan. Press question mark to learn the rest of the keyboard shortcuts. Weight. The firebox will never turn on if-. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. 3. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. Plus, it can happen for a defective socket or electric outlet. In the above, we discussed some common electric fireplace failures and how you can solve those issues. If it doesnt work, take help from the Twin Star customer service center. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. If you get no fault, then contact your local Twin Star dealer. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. Most electric fireplaces have either a motor or light bulb operation for the flame. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. I then used my leaf blower to blow out the vents and got a lot of debris out. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. The fire log lights dont come on. Glad you can read the error code instruction sheet to us. It might get jammed. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. Please let me know as I think they are suppose to and something is faulty. It will not turn on from the remote or control buttons. The outlet functions and the circuit breaker is nor tripped.
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